Frequently Asked Questions:
Thank you for considering our online shop. Before reaching out to us, we kindly request that you review the following frequently asked questions to see if they address your query:
1. What are the delivery charges for orders from the Online Shop? We offer100% free shipping on all orders regardless of parcel weight. To keep things simple and easy we are giving free shipping to all our customers!!!
2. Which payment methods are accepted in the Online Shop? We strive to accommodate diverse payment preferences, and therefore, accept a wide array of payment methods. You can conveniently complete your purchase using popular options such as PayPal, Stripe, Wire transfer, and Net banking. Our aim is to provide you with flexibility and security when it comes to making payments. If you have alternative payment preferences, please don't hesitate to contact our customer support team for further assistance.
3. How long will delivery take? Ensuring swift and efficient delivery is of utmost importance to us. Typically, our delivery service ensures that your products are promptly dispatched and reach your doorstep within a span of 3 days. We make use of reliable express shipping methods to expedite the delivery process, allowing you to enjoy your purchases without unnecessary delays. We make use of DHL.
4. What exactly happens after ordering? Once your order is placed, our dedicated team springs into action to ensure a seamless fulfillment process. We immediately initiate the necessary preparations and keep you well-informed throughout the journey of your parcel. Expect regular updates via email or your registered phone number, ensuring that you remain apprised of the progress until your eagerly anticipated package arrives at your doorstep. Our commitment is to provide you with a transparent and satisfactory purchasing experience.
5. Do I receive an invoice for my order? Certainly! We understand the importance of accurate record-keeping and provide detailed documentation for each order. Upon completion of your purchase, an invoice containing all relevant details will be promptly shared with you. This information will be conveniently sent to your registered email address or, if preferred, to your provided phone number. Rest assured, we strive to maintain transparency and accountability in all our transactions.
We hope these answers have addressed your queries. Should you require further assistance or have additional questions, please do not hesitate to reach out to our dedicated customer support team. We are here to provide you with a seamless and satisfying shopping experience.